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Payment

We offer complete peace of mind when it comes to paying for your products securely. All purchases are also protected by our guarantee.

We accept payment by:

Visa / MasterCard
PayPal

visa-mastercard-paypal-logos

Our secure payment systems are amongst the best in the industry and provide state-of-the-art payment security and fraud protection.

We use Payment Express to process all secure credit card payments. For more info, please refer to their privacy policy.

Australian orders

While all transactions on our website are transacted in Australian Dollars, some card issuers may charge you a small additional 'foreign transaction charge' due to the fact your transaction is conducted by our New Zealand merchant bank. This is not a foreign exchange fee but an additional fee levied by your card issuer and unfortunately not something we have any control over. If you're at all unsure, please check the terms of your credit card or contact your card issuer for more information. Please feel free to contact us for assistance.

International orders

Our on-site currency display is indicative only for international currencies. All orders will be transacted in Australian dollars at the exact amount as displayed at the final stage of the checkout process.

Website and Credit Card Security

We take website and credit card security extremely seriously.

HealthPost endeavour to provide a safe and secure platform on which to conduct online transactions. www.healthpost.com.au uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet. This encryption scrambles details such as your password and address so that generally other computers are unable to decipher the information, ensuring privacy and security.

We provide a secure checkout experience and you'll note this with the closed padlock symbol in your browser. In the latest versions of the Chrome and Firefox browsers, this appears before the URL itself in the browser address bar, in Internet Explorer it's shown to the right of the address. If this appears, then SSL is active. You can double check this by looking at the URL as well. If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’.

It is important for you to protect against unauthorised access to your password and to your computer. Please ensure you sign out when you have finished visiting www.healthpost.com.au, especially if you access our website from a shared computer.

For more information, please visit our Privacy & Security page.


Visa / MasterCard

You’ll be asked to enter your Visa or MasterCard number at the final stage of our secure checkout process. For security and privacy information, please see 'Website and Credit Card Security' above and our Privacy & Security page.

If you’re signed in when checking out, you'll be given the option to ‘Save my payment details for next time’. When this is selected, an encrypted token is stored, not your actual card details. This token can't be used by anyone else so it's totally secure. This option is simply provided for your convenience so you don’t have to re-enter your card details every time you shop with us. Whether you select this option or not, no actual card details are ever stored by us.

NB: As the transaction is conducted by our New Zealand merchant bank, some card issuers might charge you a small, additional 'foreign transaction charge'. This may apply to Australian orders, despite the order being transacted in AUD. This is an additional fee levied by your card issuer, and unfortunately not something we have any control over. If you're at all unsure, please check the terms of your credit card or contact your card issuer for more information.

PayPal

You’ll be redirected to the PayPal website to complete your payment and then returned to our website. PayPal is internationally recognised as a secure payment method for online transactions. PayPal allows you to make payment using your credit card without disclosing these details to any other parties.

Please note: PayPal is not available as a payment option for orders containing 5-HTP or Kava products, due to PayPal policy.

 

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